Privacy Policy

At Ricy Ltd, we are committed to protecting the privacy of our customers and ensuring that their personal information is treated securely and confidentially. This privacy policy outlines how we collect, use, and protect your information when you visit our website [ricyltd.com].

1. Information We Collect

We may collect personal information when you:

Place an order on our site.
Create a user account.
Subscribe to our newsletter.
Contact us via the contact form.

The types of information we may collect include:

Name
Email address
Delivery address
Phone number
Payment information (processed by secure third parties)

2. Use of Your Information

We use your information to:

Process and dispatch your orders.
Inform you of the status of your order.
Respond to your queries or requests for information.
Send you newsletters, promotional offers, or information about our products, if you have consented to this.

3. Protection of Your Information

We implement appropriate security measures to protect your personal information against loss, theft, and unauthorised access. We use encryption protocols to ensure the security of your payment information.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with third-party service providers who assist us in operating our site or processing your orders, provided they agree to keep this information confidential.

5. Cookies

Our site uses cookies to enhance your user experience. Cookies are small files stored on your device that help us analyse site traffic and personalise content. You can choose to disable cookies in your browser settings, but this may affect your experience on our site.

6. Your Rights

You have the right to:

Access your personal information that we hold.
Request correction of your information if it is inaccurate.
Request deletion of your information in certain circumstances.
Opt-out of receiving marketing communications.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time. Any changes will be posted on this page with a new update date. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions regarding this privacy policy or your personal information, please contact us at:
Email: ricymail.ltd
Phone number: +44 7441 424705
Address: 128 City Road, London, EC1V 2NX, England